Responsible Gambling Policy

At Jokabet Casino, we are committed to promoting responsible gambling and providing a safe, fair, and supportive environment for all players. Gambling should be a form of entertainment, not a source of financial or personal difficulty. This policy outlines the tools, support, and measures we offer to help players maintain control over their gambling activity.

Our Commitment to Responsible Gambling

We actively encourage players to gamble responsibly by:

  • providing clear information about gambling risks
  • offering tools to help manage time and spending
  • supporting players who may experience gambling-related problems
  • preventing underage gambling

Our platform is intended for adults aged 18 and over only.

Player Responsibility

We encourage all players to:

  • gamble for entertainment, not as a way to make money
  • set personal limits on time and spending
  • avoid chasing losses
  • only gamble with money they can afford to lose
  • take regular breaks from gambling

If gambling stops being enjoyable or begins to cause stress, financial issues, or relationship problems, we strongly recommend seeking help.

Tools to Help You Stay in Control

Jokabet Casino provides responsible gambling tools designed to help players manage their activity, including:

  • Deposit limits – set daily, weekly, or monthly limits
  • Session limits – control the amount of time spent playing
  • Self-exclusion – temporarily or permanently restrict access to your account
  • Cooling-off periods – take a short break from gambling

These tools can be requested through your account settings or by contacting customer support.

Self-Exclusion

Players who feel they are losing control can request self-exclusion, which prevents access to the account for a chosen period. During self-exclusion:

  • you will not be able to log in or place bets
  • promotional communications will be stopped
  • the restriction cannot be removed until the selected period ends

Self-exclusion requests can be made by contacting our support team.

Protection of Minors

Jokabet Casino strictly prohibits gambling by anyone under the age of 18. We use verification procedures to confirm player age and encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites.

Recognising Problem Gambling

Signs that gambling may be becoming a problem include:

  • spending more money or time than intended
  • borrowing money to gamble
  • feeling anxious or stressed about gambling
  • neglecting responsibilities or relationships
  • chasing losses

If you recognise any of these signs, we recommend seeking professional support.

External Support Organisations

If you need additional help, the following organisations provide confidential advice and support:

  • GambleAware – www.gambleaware.org
  • GamCare – www.gamcare.org.uk
  • National Gambling Helpline (UK) – 0808 8020 133
  • BeGambleAware – www.begambleaware.org

These services are independent and free to use.

Contact Us

If you have any questions about responsible gambling tools or need assistance managing your account, please contact our customer support team. We are here to help and take all responsible gambling concerns seriously.

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